This privacy policy tells you how we collect and use information

We respect and protect the privacy of our users

The term ‘personal information’ in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained.

We do not automatically collect personal information about you when you visit this website. You can use this service without telling us who you are or revealing other personal information.

Scope

This statement applies to this website managed by Shoalhaven City Council.

Personal Information

If you fill out a feedback, contact us or newsletter signup form on any of our pages we will collect the email address you provide and any other identifying information you include, such as a name or phone number.

Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share personal information. If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.

Our Obligations

Shoalhaven City Council has adopted a Privacy Management Plan which outlines how we collect, use and release information and manage privacy concerns.

How We Protect Your Personal Information

This website is hosted in Australia in a secure facility. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.

Access to your personal information is restricted to employees who need it to provide services to you.

Website Analytics

To improve your experience on our website, we use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our website may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however if you do this, you may not be able to use the full functionality of this website.

Our website may contain links to other websites. We are not responsible for the privacy practices of any other website and they may have a different privacy policy.

Our website uses a range of analytics services which send website traffic data to servers offshore. These services do not identify individual users or associate your IP address with any other data held by the company for other purposes. We use reports provided by analytics providers to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you for the purposes set out above. You can opt out of analytics if you disable or refuse the cookie or disable JavaScript.